Questions and answers

Create a free player profile at rallyjax.com/join. It takes about two minutes: add your name, pick your level (or take the level quiz) and you can enter any event right away.

The player profile is free. You pay only when you enter an event: $35 a match, or $30 as a Club Member.

Any level from NTRP 2.5 to 5.0. Each event lists the level range it is built for. Not sure of your level? The free level quiz at rallyjax.com/level gives you a starting NTRP in a minute.

No. Rally Jax events are independent and open to everyone with a free profile.

At public and partner courts across Duval and St. Johns counties, including the Beaches, Ponte Vedra, Mandarin, San Marco, Riverside, Southside and the Northside. Each event page shows the exact court.

$35 on a free profile, or $30 for Club Members. Matches are sold in packs of 5: $175, or $150 for members.

Buy a pack of 5 matches. Each event entry uses 1 match (the event page shows the count). Your balance shows in your account and unused matches stay there for your next event.

Yes if you play 8 or more matches a year. The membership is $40 a year and saves $5 on every match, so it pays for itself after 8 matches.

No. Most matches are on free public courts. Where a staffed facility charges a court fee, you pay it at the facility and the event page says so.

Cancel more than 72 hours before an event and the match goes straight back to your pack. Unopened packs can be refunded within 14 days of purchase. Weather cancellations always return the match. Full details at rallyjax.com/refunds.

Storms in Jacksonville usually pass quickly, so matches are delayed first and rescheduled if needed. You get an email if anything changes, and a weather cancellation always returns your match.

Use Find a partner at rallyjax.com/partner to see players near your level who are looking for a match, or enter an event and we match you.

After a match, one player reports the score from their account and the opponent confirms it. Confirmed scores update both ratings right away.

Flex leagues, ladders, round robins, tournaments and junior events, for singles and doubles. See the calendar at rallyjax.com/events.

An Elo-style number that goes up when you win and down when you lose, by more when you beat a stronger player. Everyone starts at 1500.

Right away. Every confirmed match updates both players' Rally Ratings and the public rankings at rallyjax.com/rankings.

Yes. You can hide your profile from the public directory in your account settings.